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RalliTEK BRANDED PRODUCTS LIFETIME WARRANTY
RalliTEK branded products are warranted to the original owner against manufacturing defects in materials and workmanship for the lifetime of the product.
If a RalliTEK branded product covered by this warranty fails due to a manufacturing defect we will repair the product, without charge, or replace it at our discretion. This policy covers only original, unaltered, and unmodified materials and workmanship. This warranty does not cover damage caused by incorrect installation, accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.
For warranty evaluation, please contact RalliTEK Customer Service at (503) 619.0055 or firstname.lastname@example.org to obtain a return authorization. Once this step has been completed, your product must be returned directly to the RalliTEK Warranty Department, 13339 NE Airport Way, Suite 500, Portland, OR 97230. All shipping to the Warranty Department must be pre-paid and insured. RalliTEK will not be liable for damaged or lost inbound packages.
NOTThis warranty is only available within the United States or Canada
- This warranty gives you specific legal rights; you may have other rights, which vary from state to state.
- This warranty does not cover products sold by RalliTEK that are not RalliTEK branded products.
The RalliTEK website sells discontinued, special markup, and slightly blemished products at significant discounts as 'factory seconds' products. This warranty does not automatically cover products purchased as factory seconds. RalliTEK reserves the right to determine if any warranty applies on a case-by-case basis for factory second parts. If approved, the RalliTEK Warranty Department may repair factory second products for a reasonable charge and applicable shipping charges.
MANUFACTURER WARRANTIES (FOR NON-RALLITEK BRANDED PRODUCTS)
Non-RalliTEK branded products do not have any written or implied warranties. Products on RalliTEK.com are sold with the warranty applied directly from the manufacturer. The customer must contact the product brand manufacturer for any warranty details. All products sold by RalliTEK are intended for off-road and/or race use only, as suggested by the manufacturer, and should be installed and set up by professional service centers only. RalliTEK is not responsible for any product failure or failure due to installation. Should a warranty claim arise, the customer and the manufacturer will handle all warranty issues directly.
There is no warranty on high-performance or race-related parts due to the nature of usage.
No payment or reimbursement shall be made for installation, removal, transportation, or other charges. The remedies outlined in this instrument are exclusive and the liability of RalliTEK with respect to any sale shall not exceed the price of the product on which the liability is based.
EXCEPT AS STATED OTHERWISE IN THIS WARRANTY, RalliTEK MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. RalliTEK shall not, in any case, be liable for special, incidental, consequential, indirect, or other similar damages arising from any breach of these warranties even if RalliTEK or its agent has been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you. This warranty is governed by the laws of the State of Oregon.
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If you would like discounts with us (and only for RalliTEK brand items), we ask that you do the following activities:
- Social Media Posts
- Forum posts
Before we send you a discount, we would like to see your dedication towards the brand and your efforts put in before we reward you with discount parts. This will also help us determine at what level to discount you (Discounts typically range from 5% to 50% and sometimes more). So, we ask if you want to continue, please buy a RalliTEK product at full price (you may want to buy a cheaper RalliTEK item for this step, or if you have any others already), and review them using one of the methods mentioned above. Share your content with us, and at that point, we can discuss discounts on RalliTEK items with you. That being a dollar amount or a percentage off on your cart. This choice is up to RalliTEK and a per individual agreement. You help us, we help you! Thanks again for your interest!
RalliTEK reserves the right at any time to reject sponsorship benefits to any individual for any reason.
Share your RalliTEK promoting activities to: email@example.com
What products DO NOT qualify for FREE Shipping on Orders over $299?
- Rock Sliders - Flat Rate
- Skid Plates - Flat Rate
- Extreme Packages - Flat Rate
- Adventure Packages - Flat Rate
- Ladders - Flat Rate
- Awnings - Flat Rate
- Large Storage Cases - Flat Rate
- Trailer Hitches - Flat Rate
- Wheels - Flat Rate
- Bumpers - Flat Rate
- OVS Awning Systems - Flat Rate
- Winches - Flat Rate
What is "Free BEST Way!" Shipping?
By default, RalliTEK's "Free BEST Way!" option utilizes UPS and FEDEX depending on the product size and weight. Smaller items generally ship UPS, while larger items ship FEDEX.
When is Adult Signature Applied to My Order?
Single items costing over $500 will sometimes have an adult signature and will require a signature upon receiving the package. See your tracking number to see if your product requires an adult signature.
Shipment Cutoff Times
RalliTEK's daily pickup time for UPS and FEDEX packages is around 3 pm PST. Depending on the selected carrier speed and RalliTEK's 48-hour processing window, it is RalliTEK's main shipping priority to have all shipments ready for pickup before these times each day.
No. For security reasons, RalliTEK, and RalliTEK.com will not change any addresses on an order that has already been placed. The customer in question MUST replace the order again with their correct credentials, and request that their incorrect order is canceled. At this time, any cancellation fees will be voided and the customer's incorrect order will be fully refunded.
Will You Ship Internationally?
RalliTEK accepts international orders. International orders are done through our website. Please add the item to your cart and go through the checkout process. After shipment, international orders will not be eligible for returns and all sales will be final.
If you are a business and want to take advantage of RalliTEK's wholesale prices, please send RalliTEK a copy of your business license and reseller's license to firstname.lastname@example.org. Please also include your RalliTEK account info.
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