FAQs - Exchange Policy

We will gladly exchange your product for other products listed on our website. Please review our Exchange Policy below:

  • Customers must supply proof of purchase before an exchange is considered
  • Customers are required to ship the original package at their own expense
  • Items must be received by RalliTEK in new, original condition (including all supporting parts and manuals) and cannot be damaged, modified, or previously installed. Items that fail to meet these conditions will be ineligible for a refund.  Upon request, items may be returned to the customer at their own expense.
  • To start your exchange, visit our Returns Center or call us at (503) 619.0055 for assistance